Some time ago, I had a college intern, and in her first week I gave her a task I thought to be simple — answering the phone.

I said, “Just answer the phone, tell whoever is calling that so and so is in a meeting, and ask to take a message.” When the first call came in, she picked up the phone and didn’t know what to say.

It turns out that she was unaccustomed to answering phones and didn’t really know how to answer one.

Millennial? Generation Z? So typical, right? No, this happened in 1990, and she is likely now in her late 40’s. The point is that no generation has all the answers, even though we often talk ourselves into believing otherwise. And guess what? Even without all the answers, they eventually figure it out.

So, when someone asks me if I’m worried about all those ‘millennials’ graduating in the new year and joining our workforce, I simply answer, “No, they will be just fine.”

If you need some workforce guidance, give us a call from your hand set, mobile phone or voice-activated device — whichever one makes you most comfortable.

-Eileen